Privacy Policy

711bet Privacy Policy – Malaysian User Data Protection

711bet takes every user's privacy seriously. This document explains in detail how we collect, use, store and protect your personal data as a member of our platform.

Updated: January 2026  |  Version 2.4  |  PDPA Malaysia Compliant
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Important Note: This Privacy Policy forms part of the agreement between you and 711bet. By registering or using our platform, you agree to the data processing practices described in this document. Please read it carefully β€” we have written this in plain language because your privacy matters to us.

1 Introduction & Scope of This Privacy Policy

711bet is an online betting and gaming platform operating for Malaysian users. We understand that your personal data is a trust you place in us, and we do not take that responsibility lightly.

This Privacy Policy applies to all information we collect through:

  • 711bet's official website at https://711bet.ml
  • The 711bet mobile platform accessible via your device's web browser
  • Any communication between you and the 711bet team via live chat, email, or other support channels
  • Account registration process, identity verification (KYC), and financial transactions

This policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and recognised international privacy standards. If you have any questions, our team is ready to assist via 24/7 live chat.

2 Types of Personal Data We Collect

711bet only collects data that is strictly necessary to provide our services to you. The following are the categories of data we process:

2.1 Personal Identification Data

  • Full name as shown on official identification documents
  • Date of birth for age verification purposes
  • MyKad number or passport number
  • Current residential address
  • Registered mobile phone number
  • Active email address

2.2 Financial Data

  • Malaysia bank account information (bank name, account number)
  • Deposit and withdrawal transaction records
  • Wagering history and gaming activity
  • Registered digital wallet data (TNG, GrabPay)

2.3 Technical & Usage Data

  • IP address and device information
  • Web browser type and operating system
  • Access logs and platform usage patterns
  • Cookie and login session data
  • General geolocation information (state/city)
Data Category Primary Purpose Retention Period
KYC & Identification Data Identity verification, AML compliance 5 years after account closure
Financial Data Transaction processing, accounting records 7 years (legal requirement)
Technical Data Security, fraud detection 12 months from the date of record
Communication Data Customer support, complaints records 3 years from the date of interaction

3 How We Use Your Data

Every piece of data we collect is used for clear and legitimate purposes. 711bet will not use your data for unrelated purposes without your prior consent.

  • Account Management: Registering and maintaining your 711bet account, processing logins, and ensuring session security.
  • Transaction Processing: Verifying and processing deposits, withdrawals, and all financial transactions on the platform.
  • Identity Verification (KYC): Ensuring all members meet age and identity requirements in accordance with legal compliance.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorized access to your account.
  • Customer Support: Help resolve your queries, complaints, and technical issues more effectively.
  • Platform Enhancements: Analyzing usage patterns in aggregate to improve user experience and platform performance.
  • Service Communications: Sending important notifications related to your account, security, and changes to the terms of service.
  • Promotions & Offers: With your consent, sending relevant bonus information, promotions and special offers.
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Control in Your Hands: You may withdraw your consent to receive marketing communications at any time via your account settings or by contacting our support team. This withdrawal will not affect data processing required for the operation of your account.

4 Legal Basis for Data Processing

711bet processes your personal data on valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA):

  • Consent: For marketing communications and preference-based data processing, we rely on the explicit consent you provide during registration or at a later stage.
  • Contract Performance: Processing required to fulfill the service agreement between you and 711bet, including payment processing and account management.
  • Legal Obligations: Processing required to meet Malaysia's legal requirements, including AML, KYC, and financial reporting compliance.
  • Legitimate Interests: Processing for the purposes of platform security, fraud prevention, and service improvement that does not affect your fundamental rights.

5 Data Sharing with Third Parties

711bet does not sell, rent or trade your personal data to any third party for their own marketing purposes. However, we do share data with certain parties in the following situations:

5.1 Trusted Service Providers

We work with third-party service providers that support the operation of our platform, including payment processors, identity verification providers, and cloud service providers. All these partners are bound by strict confidentiality agreements and may only use your data for purposes we direct.

5.2 Legal Requirements & Authorities

711bet will disclose your data to the relevant authorities when required by Malaysian law, including:

  • Valid court orders or legal process
  • Requests from Malaysian law enforcement agencies
  • Reporting requirements under the Anti-Money Laundering Act (AMLA)
  • Fraud investigation or financial crime
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Our Guarantee: In all data-sharing circumstances, 711bet will ensure that only the minimum necessary data is shared, and we will notify you where permitted by law when your data is requested by the authorities.

6 Data Storage & Security Measures

The security of your data is an absolute priority for 711bet. We implement comprehensive layers of technical and organizational protection:

6.1 Technical Security Measures

  • 256-bit SSL Encryption: All data transmitted between your device and 711bet's servers is protected with industry-grade encryption.
  • Encryption of Stored Data: Sensitive data such as banking information and KYC documents are stored in encrypted form on our servers.
  • Two-Factor Authentication (2FA): An additional security layer is available and recommended for all accounts.
  • 24/7 Monitoring: An automated monitoring system detects any suspicious activity or unauthorised access attempts in real time.
  • Data Segregation: User data is stored separately from the company's operational systems.

6.2 Organisational Measures

  • Only authorized and trained personnel may access user data
  • All internal access to sensitive data is logged and audited regularly
  • Privacy and security training programme for all 711bet staff
  • Penetration testing is conducted periodically by independent third parties
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Incident Response: In the event of a data breach involving your information, 711bet will notify you within 72 hours of the incident becoming known, in line with international data protection best practices.

7 Cookies & Tracking Technologies

711bet uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

Cookie Type Functional Duration
Essential Cookies Maintaining login sessions, basic platform security Session only
Functional Cookies Remembering your language preferences and display settings 30 days
Analytics Cookies Understand usage patterns for platform improvement 90 days
Security Cookies Detecting suspicious login attempts and fraud 7 days

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect core platform functions such as login capability. Analytics and functional cookies can be disabled without affecting basic platform use.

8 Your Rights as a User

Under Malaysia's PDPA and the privacy principles we uphold, you have the following rights regarding your personal data held by us:

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Right of Access

Request a copy of all personal data we hold about you at any time.

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Right to Rectification

Request correction of inaccurate or incomplete data in your records.

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Right to Erasure

Request deletion of your data, subject to applicable legal retention obligations.

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Right to Object

Object to the processing of your data for direct marketing purposes at any time.

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Right to Data Portability

Receive your data in a structured, machine-readable format for portability.

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Right to Restriction

Request a temporary restriction on the processing of your data under certain valid circumstances.

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How to Exercise Your Rights: To exercise any of the above rights, contact our support team via live chat within the platform or by email at [email protected]. We will process your request within 30 working days.

9 Children's Data Protection

The 711bet platform is exclusively for individuals who are of age 18 years and above. We do not knowingly collect any personal data from children or minors.

If you believe that a minor has registered an account or provided personal data to us, please contact our support team immediately. We will take prompt action to:

  • Verifying the age status of the user in question
  • Close the account if the user is confirmed to be a minor
  • Delete all related personal data from our systems
  • Refund any relevant balance upon completion of verification
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Zero Tolerance: 711bet enforces a zero-tolerance policy on underage access. Any account suspected of belonging to a minor will be suspended immediately pending investigation.

10 Amendments to This Privacy Policy

711bet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Any amendments will:

  • Published on this page with a new "Updated" date
  • Communicated to you via in-platform notifications or email if the changes are significant
  • Effective 14 days after notification for major changes, or immediately for minor changes that do not affect your rights

We encourage you to review this page periodically. Continued use of the 711bet platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy.

11 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding how 711bet handles your personal data, we are ready to listen and assist:

  • Live Chat: Available 24/7 within the 711bet platform β€” the fastest way to get an immediate response
  • Email: [email protected] β€” response within 1–2 business days

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.

Why Your Data Is Safe with 711bet

Six layers of privacy protection we implement for your peace of mind

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256-bit SSL Encryption

Every bit of data transmitted between your device and 711bet's servers is protected with military-grade encryption. No one can intercept or read your information while in transit.

256-bit SSL Secure
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Comply with Malaysia PDPA

Our privacy policy is specifically drafted to meet the requirements of Malaysia's Personal Data Protection Act 2010 β€” not simply copied from a generic international policy.

PDPA 2010 Malaysia
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No Data Sales

711bet has never and will never sell, rent or trade your personal data to advertisers or third-party data brokers. Your data is not our product.

No Data Sales Transparent
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24/7 Threat Monitoring

Our automated security system continuously monitors for any suspicious activity. Anomalies are detected and acted upon in real time before they can affect your account.

Real-Time 24/7
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Full Control in Your Hands

Through your account settings, you can manage data permissions, withdraw marketing consent, and request data access or deletion at any time.

User Controls Flexible
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Regular Security Audits

711bet's data protection infrastructure and practices are regularly audited by independent third parties to ensure our security standards remain current and effective.

Audited Third Parties

Join 711bet with Complete Confidence

Your privacy is protected. Your data is secure. Your games are fair. Register your 711bet account today and enjoy a transparent, safe, and exciting online betting experience β€” all on one trusted platform for Malaysian users.

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